First United American Medicare Insurance Review & Complaints: Life, Accident & Health Insurance (2024)
First United American Insurance Medicare supplement is now available under the name Globe Life Insurance Company of New York. First United American Medicare Supplement plans are offered with 11 different options, including two high-deductible plans (F and G). First United American Medicare Part D prescription drug coverage is not offered under the Globe Life brand.
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Kristen Gryglik
Licensed Insurance Agent
Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...
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UPDATED: Mar 8, 2024
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UPDATED: Mar 8, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
The Highlights
- First United American Life Insurance Company is now known as Globe Life Insurance Company of New York
- Almost all of the standard Medicare Supplement plans are available, including two high deductible plans
- Medicare Part D prescription drug coverage is not available from this company
New York insurer First United American Life is primarily a life insurance company, but also offers a range of supplemental health insurance and other products. As a local company, they are focused on the needs of New York state residents. Curious about First United American Medicare Supplement?
Whether you want to get a First United American Medicare quote or just want to see how the company does business, our First United American Medicare Insurance review has what you need.
First United American Life Insurance Company changed its name to Globe Life Insurance Company of New York in 2017. Our review covers the company’s products as found under the new name.
Read on for details on First United American Medicare supplement rates, or enter your ZIP code to get a quote right now. Then get into our First United American Insurance review below.
For the complete United American Insurance Medicare review, click here
About First United American Life (Globe Life)
Relatively young in the world of insurance companies, First United American Life Insurance began writing policies in 1986, but the companies history extends a bit further. When United American came under the ownership of holding company Torchmark Corporation in 1981, a new company was chartered, resulting in the current First United American branding. United American remains the parent company of First United American.
The company is licensed only in the state of New York, with its headquarters based in Syracuse. They write individual life insurance as well as accident insurance, group health insurance plans for retirees, and Medicare Supplement insurance.
The website states that as of 2013, the company was one of the largest providers of Medicare Supplement coverage, by market share. In 2017, the company was renamed Globe Life Insurance Company.
The First United American Medicare supplement phone number is the Globe Life Insurance review phone number: (315) 451-2544.
First United American Life Insurance Company Medicare Products
While the company does not offer any Medicare Advantage plans, First United American does write Medicare Supplement and Part D Prescription drug coverage policies.
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First United American Medicare Supplement Plans
New York uses the lettered system for their Medicare Supplement plans. Of the 12 standardized plans set out for the state, First United American offers 11 under the Globe Life name.
Plan A is the basic plan that all Supplement providers are required to offer. This plan covers coinsurance costs for Medicare Part A and Part B, as well as for hospice care, and the first three pints of blood each year.
In addition to this required basic plan, First United American also writes Plans B, C, D, F, F+ (high deductible), G, G+ (high deductible) K, L, and N. Each of these plans offers a different level of coverage. The high deductible versions of plans F and G are options for those who want these popular plans, but would prefer to pay less out of pocket monthly and instead pay a deductible as needed.
The selection of plans makes it easy to choose an option that works well for your particular needs, and not all insurance companies offer this many choices.
Part D Prescription Drug
Although the company did write Part D in the past through another company, SilverScript, Part D coverage is no listed as an option with Globe Life. Silverscript writes Part D coverage across the country, and not only in New York where First United American is licensed. You can still sign up for coverage through this company if you want Part D coverage.
There are two Part D plans available through this partner company for New York residents, SilverScript Choice and SilverScript Plus. Both are $0 deductible plans, although the Plus plan is $0 deductible for all tiers and Choice for Tiers 1 & 2 only.
Choice covers Tier 1 drugs with a $0 co-pay, with increasing co-pays for each Tier above 1. Plus has a higher premium but a $0 co-pay for Tier 1 and lower co-pays across the board for each Tier above 1.
Silverscript is a CVS company, so mail-order prescriptions are filled through CVS Caremark pharmacies.
First United American Medicare Supplement Rates
First United American does not offer rates for their Supplement plans on the website. First United American Medicare supplement quotes can be obtained by contacting Globe Life for rates and further information on the plan options. As a result, we can’t compare the rates to other companies, either nationwide or in New York. Currently, you can’t buy First United American Medicare supplement insurance online.
The rates for Part D coverage through Silverscript are $34.80 and $91.20 for Choice and Plus respectively. These are very reasonably priced plans based on the fairly low co-pays.
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First United American Medicare Ratings and Reviews
First United American Life Insurance Company is no longer rated by the Better Business Bureau under the original name. Under the name Globe Life Insurance Company, the BBB rating is an A+.
In addition, although they did not have any reviews for First United American, Consumer Affairs does show 91 negative reviews of the parent company, United American. Again, these complaints are mostly life insurance focused.
Read more:
- United American Insurance Company Review & Complaints: Life & Health Insurance
- United American Medicare Insurance Review & Complaints: Health Insurance
First United American Medicare Claims Process
Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)
First United American Medicare Insurance provides multiple channels for filing a claim, ensuring convenience for policyholders. You can file a claim through their online platform, over the phone, or even by using their mobile app. This flexibility allows policyholders to choose the method that suits them best, making the claims process more accessible and user-friendly.
Average Claim Processing Time
The average claim processing time at First United American Medicare Insurance can vary depending on the specific claim and its complexity. However, the company is committed to efficient and timely processing.
Policyholders can expect a reasonable turnaround time for their claims, but it’s advisable to check with the company for specific timelines related to your claim.
Customer Feedback on Claim Resolutions and Payouts
First United American Medicare Insurance places a strong emphasis on customer satisfaction when it comes to claim resolutions and payouts. While specific customer feedback may vary, the company’s dedication to meeting policyholders’ needs and providing fair and timely claim resolutions has generally garnered positive responses.
It’s always a good practice to read individual customer reviews to gain insights into their experiences.
First United American Medicare Digital and Technological Features
Mobile App Features and Functionality
First United American Medicare Insurance offers a user-friendly mobile app that provides policyholders with convenient access to their insurance information. The app allows users to view policy details, submit claims, and check the status of existing claims.
It also offers features for payment processing and policy management, enhancing the overall customer experience.
Online Account Management Capabilities
Policyholders can manage their insurance policies conveniently through First United American Medicare Insurance’s online account management platform. This feature enables users to review and update policy information, make premium payments, and access important documents.
It streamlines the policy management process, putting essential information at your fingertips.
Digital Tools and Resources
First United American Medicare Insurance provides a range of digital tools and resources to assist policyholders in making informed decisions about their coverage. These resources include educational materials, calculators, and FAQs to address common insurance-related questions.
The company’s commitment to digital innovation ensures that policyholders have access to valuable information and resources online.
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First United American Medicare Review: The Bottom Line
The general lack of information about First United American Life Insurance Company makes it difficult to draw a strong conclusion. If you are looking for a New York company with a good selection of Medicare Supplement plan options, they might be worth contacting; bear in mind if you need Part D that they don’t write those policies themselves.
Whether you already have an affordable First United American Medicare supplement plan or need to find coverage, it’s always worth comparing rates. Enter your ZIP code now to get started.
References:
Frequently Asked Questions
What is First United American Medicare Insurance?
First United American Medicare Insurance is an insurance company that offers various insurance products, including life, accident, and health insurance plans, specifically designed for Medicare beneficiaries.
What types of insurance plans does First United American Medicare Insurance offer?
First United American Medicare Insurance offers a range of insurance plans, including Medicare Supplement Insurance (Medigap) plans, Medicare Advantage plans, and Medicare Part D prescription drug plans. These plans are designed to provide additional coverage and fill gaps in original Medicare.
How can I get more information about First United American Medicare Insurance plans?
To get more information about First United American Medicare Insurance plans, you can visit their official website or contact their customer service representatives. They will be able to provide you with detailed information about the specific plans they offer, their coverage options, and the associated costs.
Where can I find reviews of First United American Medicare Insurance?
You can find reviews of First United American Medicare Insurance by searching online review platforms, insurance forums, and consumer advocacy websites. These platforms often contain feedback from policyholders, which can give you insights into the company’s reputation, customer service, claims process, and overall satisfaction levels.
What should I consider when reading reviews of First United American Medicare Insurance?
When reading reviews of First United American Medicare Insurance, it’s important to consider the overall consensus among reviewers, the specific concerns or complaints mentioned, and the context in which the reviews were written. Look for patterns in feedback and pay attention to both positive and negative experiences to gain a well-rounded understanding of the company’s performance.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
Secured with SHA-256 Encryption
Kristen Gryglik
Licensed Insurance Agent
Kristen is a licensed insurance agent working in the greater Boston area. She has over 20 years of experience counseling individuals and businesses on which insurance policies best fit their needs and budgets. She knows everyone has their own unique needs and circumstances, and she is passionate about counseling others on which policy is right for them. Licensed in Massachusetts, New Hampshire,...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.