K&K Insurance Review & Complaints: Sports & Recreation Insurance (2023)

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K&K Insurance is a specialty insurer to the customer in the recreation niche. It was founded in 1952 by Motorsport enthusiast Nord Krauskopf as a way to provide insurance to race car drivers. Since then, the Indiana company has expanded significantly to offer products in several recreational niches, including camps and fitness clubs.

K&K Insurance Group Inc. is a subsidiary of Aon, a multinational provider of risk management products. Headquartered in Fort Wayne, Indiana, K&K Insurance has around 200 employees and pays a commission to the independent agents who broker its policies. The company provides specialty insurance to a range of niches, specifically those with unique risks such as aquariums and zoos, outfitters and guides, martial arts facilities, or bowling and billiard centers.

What insurance products are offered?

K&K offers general liability insurance to a variety of small businesses and organizations in the sports and recreation niche. These include amateur sports teams and associations, dance halls, skating rinks, fitness clubs, camps, and outfitters. They also offer products such as professional liability insurance for fitness instructors.

In addition, K&K offers a few specialized products for liability coverage and medical insurance. One example is Motorsports Disability Income, which provides financial compensation to race car drivers who are disabled during a race.

The company also offers property and casualty insurance for certain types of venues, like amphitheaters, arenas, auditoriums, and convention centers. Some limited commercial auto insurance coverage is also available to certain specialty vehicles used for businesses within K&K’s niche.

How do policyholders file claims?

Claims for K&K policies can be filed online, by fax, or over the phone.

For online claims, you’ll need to use the form for the appropriate type of policy. These are available under the File a Claim tab on the K&K website. Alternatively, you can download a PDF, fill it out and fax it to the company.

Once the report has been received, a representative will follow up by phone or to your email address to explain the next steps of the insurance services process. If there’s any other paperwork associated with the incident, you’ll need to forward it over along with the claim.

Are there consumer complaints about the company?

K&K Insurance has been Better Business Bureau accredited since 2009. The company has an A+ rating on the BBB website. There are only five complaints listed in the past three years listed on the BBB site. Three of the complaints are concerns with the company’s products and services and two are with billing and collection.

With an overall rating of two out of five stars, Yelp lists just nine reviews. There are a couple of positive five-star reviews worth noting.

What is the insurer’s financial strength rating?

What’s the bottom line?

K&K is a specialty insurance company that works inside very specific niches. Anyone looking for insurance from them is more than likely operating within a small window of possible licensed insurance producers. There is not a lot of information about a K&K insurance policy readily available, but there is nothing that stands out as overly negative in the limited information we were able to find.