New Era Life Insurance Review & Complaints: Life, Accident & Dental Insurance (2024)
New Era Life Insurance Company offers one life insurance product as well as accident insurance, critical illness, GAP insurance, Annuities, and more. Our New Era Life Insurance review / New Era Health Insurance reviews find that online New Era Life Insurance quotes are not offered. New Era Life Insurance ratings from the Better Business Bureau are not listed yet.
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Dani Best
Licensed Insurance Producer
Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...
Licensed Insurance Producer
UPDATED: Mar 14, 2024
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Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.
UPDATED: Mar 14, 2024
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident insurance decisions. Comparison shopping should be easy. We are not affiliated with any one insurance provider and cannot guarantee quotes from any single provider.
Our insurance industry partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different insurance companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
New Era Life Insurance Company offers a few products to its user, which include life insurance, accident insurance, GAP insurance, critical illness, Annuities and securities, and New Era Life Insurance Medicare products. While there are no New Era Life Insurance ratings found at the Better Business Bureau as of this time, this New Era Life Insurance review also does not find any offerings of online New Era Life Insurance quotes.
Approaching its 100th anniversary in business, New Era Life Insurance Company writes basic life insurance and supplemental policies in its markets. Several companies operate under the New Era management banner across the country.
If you are ready to learn more about New Era Life Insurance Company and their various products and to see whether they are one of the best insurance companies, continue to read on (New Era Health Insurance reviews). Anytime during the review, you can enter your ZIP code into our FREE quote tool to compare life insurance rates from multiple insurance providers.
What is New Era Life Insurance?
The New Era website offers very little information regarding the company and its history in the United States. New Era was incorporated in 1924 and is a family of companies that includes New Era Life Insurance Company of the Midwest and Philadelphia American Life Insurance Company. Each company operates separately.
New Era’s corporate headquarters is in Houston, Texas. Independent agents sell life insurance policies across the U.S. New Era Health writes New Era Health plans, mainly supplemental health insurance, including Medicare Supplement, as well as final expense life insurance.
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What types of insurance products are offered?
We have reviewed New Era’s Medicare products separately here, so this review will focus on their other offerings.
Life Insurance
New Era’s only life insurance product is a final expense plan called Platinum Series Whole Life that offers up to $25,000 in whole life insurance coverage. The plan is a simplified issue policy that requires no medical exam as part of the application process.
All three of the companies in the New Era group offer this coverage throughout different regions of the country.
Accident Insurance
The 24 Hour Accident plan on the New Era website is underwritten by Philadelphia American Life, part of their family of companies. The plan covers up to $4,000 in medical expenses for a single accident, as well as $300 a day for hospital stays. The plan also includes an accidental death benefit of up to $100,000, and the option to add disability coverage after an accident.
Critical Illness
New Era’s critical illness policy offers up to $50,000 in lump sum benefits to be used for any purpose upon diagnosis of a covered illness. These include cancer, heart attack, stroke, and more.
Philadelphia American Life Insurance Company also underwrites this plan.
Dental Insurance
New Era’s dental insurance is a PPO policy that offers access to a wide network of dental professionals across the country. The plan offers preventative service coverage as well as coverage for a wide range of treatments.
GAP Insurance
Also underwritten by Philadelphia American, GAP insurance is designed to pay some of the out-of-pocket costs of medical care. The plan pays deductibles, copays, and coinsurance amounts, items that would otherwise be the responsibility of the insured under major medical plans.
Health Indemnity Plans
New Era’s health indemnity plans allow the insured who meet New Era health insurance eligibility to select the health benefits they need most. The plans are designed to help keep New Era health insurance costs low by providing selected coverage.
Annuities
New Era offers a single premium deferred annuity to provide retirement income. It is the only annuity option they have listed.
Read more: New Era Life Insurance Medicare Review & Complaints: Health Insurance
Are New Era Life Insurance rates competitive?
New Era Life Insurance does not offer an online quoting option. Online quoting is not expected from a company that is dependent on independent insurance agents for health and life insurance policy sales. It is unusual for an insurer like New Era to provide quotes on their website; rather visitors are directed to call a toll-free line or an agent.
New Era Life Claims Process
Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)
New Era Life Insurance provides limited information about its claims process on its website. While they do have a policyholder login area, it is unclear whether claims information is readily available online.
Typically, claims assistance may be available by calling their toll-free customer service line. However, it’s worth noting that the lack of easily accessible claims information on their website may inconvenience policyholders, especially in situations where beneficiaries may not have access to login credentials.
Average Claim Processing Time
New Era Life Insurance does not provide specific details about their average claim processing time on their website. Policyholders may need to contact the company directly for information regarding the typical time it takes to process a claim.
Customer Feedback on Claim Resolutions and Payouts
As of the time of this review, there is limited customer feedback available regarding New Era Life Insurance’s claim resolutions and payouts. The company does not have Better Business Bureau ratings or customer reviews readily accessible on its website.
This lack of customer feedback makes it challenging to assess the overall satisfaction of policyholders with the claims process.
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New Era Life Digital and Technological Features
Mobile App Features and Functionality
New Era Life Insurance does not provide detailed information about a mobile app on its website. It is unclear whether they offer a dedicated mobile app for policyholders to manage their insurance accounts or file claims. Policyholders interested in mobile app features should contact the company directly for more information.
Online Account Management Capabilities
New Era Life Insurance does have a policyholder login area on its website, suggesting that it offers online account management capabilities. However, specific details about the features and functionality available through the online portal are not provided on their site.
Policyholders looking to manage their accounts online should log in or contact the company for more information.
Digital Tools and Resources
The website of New Era Life Insurance does not offer extensive information about the digital tools and resources available to policyholders. It is recommended that policyholders contact the company directly to inquire about any digital tools, resources, or online resources that may assist them in managing their insurance policies.
Are New Era Life Health Insurance reviews and ratings positive?
The only Better Business Bureau (BBB) file we were able to find for New Era was under the name of their subsidiary New Era Life Insurance Company of the Midwest. The file does not list a New Era insurance rating, New Era health insurance reviews or any New Era Medicare Supplement complaints about the company at the time of this review.
Philadelphia American Life also has a BBB file without a rating or complaint.
We were unable to find any consumer reviews of New Era on any of the usual sites. It is not unusual to find very little on a smaller, lesser-known insurance company, but the lack of any ratings or New Era Life Insurance company reviews is somewhat surprising. It also makes it difficult to determine the financial strength rating of a company.
What’s the bottom line?
The general lack of information in regards to the New Era Group Healthcare and Finance makes it hard to draw a conclusion. They offer a standard assortment of supplemental policies for this type of company, but without rates and details, we are unable to determine what sort of value the company provides.
Having read our New Era life insurance reviews, type your ZIP code into our free quote tool to find affordable New Era life insurance for you.
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Frequently Asked Questions
What is New Era Life Insurance?
New Era Life Insurance is an insurance company that offers various insurance products, including life insurance, accident insurance, and dental insurance. They provide coverage to individuals and families, aiming to protect against financial losses due to unexpected events.
Is New Era Life Insurance a reputable company?
New Era Life Insurance has been in operation since 1924 and has a long-standing history in the insurance industry. They are licensed in several states and have a sizable customer base. While they have both positive and negative reviews, it’s important to consider individual experiences and conduct thorough research before making a decision.
What types of life insurance does New Era Life Insurance offer?
New Era Life Insurance offers different types of life insurance policies, including term life insurance, whole life insurance, and universal life insurance. These policies vary in terms of coverage duration, premium structure, and cash value accumulation.
Can I purchase accident insurance from New Era Life Insurance?
Yes, New Era Life Insurance provides accident insurance coverage. Accident insurance is designed to offer financial protection in the event of accidental injuries or death caused by accidents. It typically provides benefits for medical expenses, disability, and accidental death.
Does New Era Life Insurance offer dental insurance?
Yes, New Era Life Insurance offers dental insurance. Dental insurance helps individuals manage the costs of dental care, including routine check-ups, cleanings, fillings, and other dental procedures. It can provide coverage for preventive, basic, and major dental services.
Are you looking for free insurance quotes?
Your one-stop online insurance guide. Get free quotes now!
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Dani Best
Licensed Insurance Producer
Dani Best has been a licensed insurance producer for nearly 10 years. Dani began her insurance career in a sales role with State Farm in 2014. During her time in sales, she graduated with her Bachelors in Psychology from Capella University and is currently earning her Masters in Marriage and Family Therapy. Since 2014, Dani has held and maintains licenses in Life, Disability, Property, and Casualt...
Licensed Insurance Producer
Editorial Guidelines: We are a free online resource for anyone interested in learning more about insurance. Our goal is to be an objective, third-party resource for everything insurance related. We update our site regularly, and all content is reviewed by insurance experts.