State Mutual Insurance Medicare Review & Complaints: Health Insurance (2023)

Premiums
Claims
Feedback
Financial Strength

Georgia-based State Mutual Insurance was created in the 1930s to boost the local economy. The company today focuses on supplemental health insurance products for the senior market.

This State Mutual Insurance Medicare review will cover the plans that are available as well as how to get State Mutual Insurance Medicare quotes.

Before you decide to buy State Mutual Insurance Medicare coverage, make sure you have compared your options. Enter your ZIP code today to get free Medicare quotes.

About State Mutual

In 1937 the Georgia State Legislature licensed 113 insurance agents in an effort to create jobs and improve the economy in the city of Rome. Out of these efforts State Mutual Insurance was born; originally the company chartered in Florida as a result of Georgia’s lack of legal provisions for mutual companies, and later they re-chartered in their home state.

State Mutual was successful and grew steadily, acquiring several other companies in the 1980s. By the 1990s the company had shifted its focus to the senior supplemental insurance market, offering life insurance as well as Medicare Supplement plans.

Today State Mutual is licensed in 44 states as well as the District of Columbia. Their primary products are disease-specific indemnity coverage and Medicare Supplement. They partner with Platinum Supplemental Insurance to market their products across the country.

State Mutual Insurance Medicare Supplement Plans

As noted above, State Mutual Insurance Medicare Supplement is sold through a partnership with Platinum Supplemental Insurance. The State Mutual website will redirect to the Platinum website for plan information. Platinum is the marketer, while State Mutual is the underwriter.

Platinum lists these five states for Medicare Supplement plan availability, interestingly State Mutual’s home state of Georgia is not among them:

• Illinois
• Iowa
• Kansas
• Oklahoma
• Wisconsin

Plan availability differs by state, particularly Wisconsin, which doesn’t use the standard letter-coded system used by most states.

Since all Medicare Supplement providers selling in the states that use the letter coded system, (which is most states) are required to sell Plan A, we can assume this plan is offered by State Mutual in the states using that system. Beyond that, availability will depend on the state.

The Platinum site provides PDF brochures for state-related details on Medicare Supplement plans, and for Illinois these plans are listed in the brochure: A, F, G, and N, along with high-deductible Plan F.

State Mutual Insurance Medicare Rates

Not surprisingly we were unable to find any rate information for State Mutual’s products. Rates usually vary from state to state. We assume they can be obtained by sending in a contact request form or calling the company directly, but there is no mention anywhere on the site of how to get a rate quote, nor do they explain how to contact an agent or representative.

State Mutual Insurance Medicare Claims

Most health insurance claims are handled directly with providers, so it is really not unusual to have little to no claim information on the website. In this case, there is actually a “Make a Claim” button located on the Platinum website.

Clicking through will provide you with claims contact information including the phone number and the State Mutual Insurance Medicare Supplement claims address, which also goes through Platinum. An email address is also available, along with a form that can be filled out.

State Mutual Insurance Medicare Ratings and Consumer Reviews

State Mutual has a Better Business Bureau (BBB)  rating of D- with two complaints on file in the past three years. That’s not a lot of complaints, but since State Mutual didn’t respond to either one it has a very low score. Platinum Supplemental Insurance has a BBB rating of A+.

State Mutual Insurance Medicare: The Bottom Line

Due to a limited amount of information, we are unable to draw any sort of conclusion regarding this company. If you’re seeking Medicare Supplement insurance and wish to shop online, there are plenty of choices out there that will provide detailed plan information, rates, and even the opportunity to buy directly online; State Mutual is not one of them.

Affordable State Mutual Insurance Medicare may be an option for you, but you should always shop around before you buy. Enter your ZIP code now to get fast, free quotes.