Charter Oak Fire Insurance Company Review & Complaints: Property & Auto Insurance (2023)

Founded in 1931, Charter Oak Fire Insurance Company offers property and auto insurance. They now operate as a subsidiary of Traveler’s Indemnity Company.

About Charter Oak Insurance

Charter Oak Insurance was founded in 1931, and at some point was acquired by Traveler’s Insurance. The company does not appear to have its own website, nor is there any real information available regarding products or services.

Head offices for Charter Oak are listed as the same Hartford, CT address as the headquarters for Travelers. It is likely that this smaller insurance company has been almost fully absorbed into the parent insurance agency, as they do not appear to have any distinct operations.

Charter Oak Lines of Insurance

There is very little information available for this company. All we are able to learn regarding Charter Oak is that they write fire and auto insurance. As they have no website, we are unable to locate a list of their products.

Rates and Claims

As a part of Traveler’s oversight of insurance, Charter Oak claims are likely handled through the parent company’s claims department, although we are unable to find confirmation of this. The Traveler’s website does not mention Charter Oak Insurance at all in terms of claims.

Similarly, we are unable to provide any rate information for this company due to a lack of information.

Ratings and Reviews

Charter Oak Insurance is listed as an alternate business name of Traveler’s Insurance on their BBB Business Profile (Better Business Bureau) page. However, this does not have a BBB listing of its own. Travelers, a huge company, has an A+ rating and has had 333 complaints in the past three years. There is not a way to tell which complaints may be related to Charter Oak, if any.

A search for just the name Charter Oak Fire Insurance Company comes up with a number of lawsuits on record against the company. Some are other companies and some consumer lawsuits. While none appear to be major, it may be a factor in the company’s near-complete absorption by Traveler’s.

The Bottom Line

There is not a lot of information on this company, and everything points to the parent company, Travelers. It is unlikely that much, if any, new business is being written in the Charter Oak name today.