Manhattan Life Medicare Review: Medicare Supplement Insurance

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Manhattan Life Group is a venerable life insurance company and a pioneer in the industry. They write life and supplemental health insurance policies across the country, among other products and services.

If you’re looking for Manhattan Life Insurance Medicare Supplement reviews we have what you need right here. We’ll cover Manhattan Life’s products and Manhattan Life ratings so you can make an informed decision.

Finding the best insurance companies for your Medicare Supplement needs can be hard, but we can help. Before reading our Manhattan Life Medicare Review, enter your ZIP code to compare rates now.

What is Manhattan Life Medicare Supplement?

Named for its New York City birthplace, Manhattan Life Insurance Company was founded in 1850. The company became the first to issue life insurance to a woman, and also the first to issue a group life policy. In 1894 the Manhattan Life Building became New York’s first skyscraper, and it stood as the tallest building in the world at the time. It was eventually demolished.

A century after its creation, Manhattan Life continued to pioneer into the 1980s, moving into reinsurance and policy management. The company also restructured into a full stockholder ownership during the same era. Today Manhattan Life Insurance Company is part of Manhattan Life Group, which has several other subsidiaries. Policies from Manhattan may be underwritten by any of those underlying companies.

Manhattan Life Insurance Company still operates out of New York although Manhattan Life Group has its headquarters in Houston, Texas. The group focuses on life insurance, retirement products, and supplemental health insurance products including Medicare Supplement.

Policies are sold across the country through Manhattan Life agents, and may also be sold through subsidiary Western United Life Assurance Company, Manhattan Life Assurance Company, and other members of Manhattan Insurance Group.

The Manhattan Life Insurance Company phone number is 1-800-669-9030.

So what’s the best overall Medicare Company? How does Manhattan Life stack up? Read on.

What Medicare Supplement Plans are Offered?

Medicare supplement costs and coverage can vary, according to Medicare.gov. Supplemental plans fill that gap.

Here’s a quick breakdown of what each of the eleven plans covers. F is also available as a high deductible plan. This can vary by state and will help you compare Manhattan Life to other options.

Medicare Supplement Plan Comparison

Plan A is considered the base plan and pays for Medicare coinsurance amounts for hospital, medical, and hospice care. It also provides coverage for the first three pints of blood needed on a yearly basis.

Each of the other plans offered includes these coverages along with additional benefits. Medicare Supplement Plan F is the most comprehensive. It covers all of the coinsurance and deductible amounts, emergency medical during foreign travel, and all other out-of-pocket costs not paid for under Original Medicare.

The remaining plans are somewhere in between, with Plan N being the only option that uses copays in order to provide coverage at a more budget-friendly rate.

In accordance with changes to Medicare, Plans C and F are only available to those who were eligible for Medicare prior to January 1, 2020. Anyone already enrolled in these can keep the coverage.

The Western United Medicare Supplement plans include the same offerings, and Western United Insurance reviews will fall under Manhattan Life. You may be subject to eligibility verification.

Read more: Manhattan Life Insurance Review & Complaints: Medicare

What are Manhattan Life Medicare Supplement Rates?

Medicare Supplement quotes are not available directly on the website, nor is there a link to a location to obtain a quote. The website does provide the option to locate a local agent in order to obtain a quote and buy Medicare Supplement insurance. This is likely to result in some solicitation attempts, which may be problematic for those that prefer to compare rates without having to fend off sales attempts.

In an unusual move, the company appears to have a separate subset of its website where Medicare Supplement quotes can be obtained. Without searching for this, most customers would reach out to an agent and miss the opportunity to get quotes online. While it makes sense that the company would want potential customers on the phone with an agent that can close the deal, it begs the question of why they would then have the quoting system at all.

The fine print on this site indicates that the policies being quoted are underwritten by a subsidiary company, Western United Assurance (this is common practice). We attempted to get a quote using the request form, which requires the entering of personal contact information, but every zip code we entered for a sample was rejected, including the California zip code we usually use and the one for the company’s Texas headquarters. The site stated coverage from Western United Insurance was not available in those areas. As a result, our attempts to get a quote from the secondary website came up empty.

How are Claims Handled?

The company does have online access to claims forms that can be downloaded, filled out, and then re-uploaded, but none of them appear to pertain to Medicare Supplement insurance.

In most cases, Medicare Supplement insurance claims are handled directly with providers, who will bill the insurance company premiums and be paid directly. They will do this through the Manhattan Life Medicare Supplement provider portal using a Manhattan Life Medicare Supplement payer id.

Because this is how most companies handle things, we aren’t surprised to see no Medicare claim forms nor a claims phone number on the website.

You may need to send forms to the claims address occasionally, and that information will be provided to you by the company. you may also use your Manhattan Life Medicare Supplement login to view your claims. For questions, look up your Manhattan Life Medicare Supplement provider phone number and call them directly.

Manhattan Life Claims Process

Ease of Filing a Claim

Manhattan Life Insurance offers multiple channels for filing claims to make the process as convenient as possible for policyholders. You can file a claim online through their official website, over the phone by calling their dedicated claims hotline, or by using their mobile app, which provides a user-friendly interface for claim submissions.

This flexibility allows you to choose the method that suits you best, whether you prefer the convenience of digital filing or speaking with a representative over the phone.

Average Claim Processing Time

Manhattan Life is committed to efficient claim processing to ensure that policyholders receive timely assistance when they need it most. While specific processing times may vary depending on the nature of the claim and individual circumstances, Manhattan Life strives to handle claims promptly and efficiently.

They understand the importance of a swift claims resolution process in alleviating financial stress during challenging times.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is essential in evaluating an insurance company’s performance in claim resolutions and payouts. Manhattan Life has received positive reviews from satisfied customers who have experienced smooth claim settlements.

Their commitment to transparency and customer satisfaction is reflected in their A+ rating with the Better Business Bureau and a low number of complaints on file over the past three years. This positive track record demonstrates Manhattan Life’s dedication to delivering on their promises to policyholders.

Manhattan Life Digital and Technological Features

Mobile App Features and Functionality

Manhattan Life provides policyholders with a feature-rich mobile app designed to enhance their insurance experience. The app offers various functionalities, including the ability to file claims, access policy documents, view coverage details, and make premium payments on-the-go.

With a user-friendly interface, policyholders can easily navigate and manage their insurance needs from the palm of their hand.

Online Account Management Capabilities

Manhattan Life understands the importance of convenient online account management for policyholders. Their online portal allows you to access and manage your insurance policies, update personal information, and view billing and payment history.

This digital platform empowers policyholders to have greater control and visibility over their insurance accounts, making it easier to stay organized and informed.

Digital Tools and Resources

In addition to their mobile app and online account management, Manhattan Life offers a range of digital tools and educational resources to help policyholders make informed decisions about their insurance coverage.

These resources may include calculators, FAQs, educational articles, and policy information. By providing valuable digital resources, Manhattan Life supports its customers in understanding their insurance options and maximizing the benefits of their policies.

Are the Company’s Reviews and Ratings Positive?

Manhattan Life Group has an A+ rating with the Better Business Bureau (BBB), and there are only 10 customer service complaints on file in the past three years. They have been accredited since 2013, and there are five reviews for an overall one-star rating. The reviews cite difficulty with claims, and some appear to reflect a lack of understanding of the policy contract.

Manhattan Life supplemental insurance reviews are less common than those for the company’s life insurance plans. That means finding Manhattan Life Medicare Supplement Plan G reviews, or any other specific plan, will be hard.

There is very little to go on in terms of reviews for this company, which is a bit surprising as they are fairly large. In general, we view a lack of reviews as a positive thing for an insurance company.

What’s the Bottom Line?

Manhattan Life has a long, stable history in the insurance industry and we see nothing of concern in terms of their reputation. They offer a solid handful of Medicare Supplement plans, but we were unable to get a look at their rates. Still, for those that do not mind making phone calls to get rate quotes, this company may be worth the call.

Manhattan Life has a strong online presence, so whether you are looking for Manhattan Life quotes, the Manhattan Life Medicare Supplement provider portal, or even the Manhattan Life dental provider login, you should be able to locate it easily.

Now that you’ve learned all about the affordable Manhattan Life Medicare Supplement insurance options, it’s time to compare numbers.

Enter your ZIP code for a quote.