Nationwide Mobile and Bank App Review & Complaints | iOS & Android

The Nationwide mobile and bank app program allows users to view account details, locate an agent, get accident help, and get Nationwide mobile app quotes. In addition to Nationwide mobile, there is a second Nationwide mobile application called Nationwide bank used for mobile banking via Nationwide’s banking services. Our Nationwide mobile app review finds that the service is functional, but has a rough user experience.

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Eric Stauffer is a former insurance agent and banker turned consumer advocate. His priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.

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Written by Eric Stauffer
Founder & Former Insurance Agent Eric Stauffer

Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years Leslie Kasperowicz

UPDATED: Mar 2, 2022

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The Nationwide Mobile Banking app appears to have been created out of necessity rather than from creative genius. It does provide some basic utility, unfortunately much of which can be lost due to poor user experience. Using apps and other technological conveniences is a great way to compare the best insurance companies against each other to find what works for you.

To be clear, Nationwide has two mobile applications. Nationwide Mobile is a downloadable to manage insurance policies, including paying bills, locating local agents and receiving rate quotes. Nationwide Bank is their app used for mobile banking via Nationwide’s banking services. They are both free to download.

Enter your ZIP code above in our free tool to get a FREE insurance quote today.

Device Availability

Both the Nationwide Mobile and Nationwide Bank apps are available for Apple and Android products. They can be downloaded for these devices from the App Store and Google Play respectively.

Specifically the apps work on iPhone, iPad, Android smartphones and tablets.

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App Features

Nationwide Mobile

Nationwide Insurance has done an OK job of bringing practicality and ease of use to end users. Without having an account with Nationwide I am able to get a quote from my phone, browse local agents and gather general information about the company.

Let’s take a look at what someone with a Nationwide account can do with this downloadable:

  • Get a quote
  • View/edit account details
  • View electronic insurance cards
  • Locate an agent
  • Find accident help
    • Roadside assistance
    • Find a repair shop
    • Accident checklist
  • Start or view a claim
    • Start a new auto claim
    • Continue an auto claim
    • Start a new life claim

Nationwide Bank

Like Nationwide’s insurance mobile application used to manage your policy, the Nationwide Bank app gives people access to bank account information on the go.

My question is why two different apps?

With the Nationwide Bank® mobile app you can:

  • Deposit checks with eDeposit
  • Pay bills
  • Check account balances
  • View transaction history
  • Transfer funds
  • Find ATMs

Google Play/ iTunes Reviews

Google Play rates the Nationwide Mobile app at 3.8 stars out of 5 based upon 837 reviews. iTunes rates it a bit lower at 3 stars based upon a much greater sample size of 3,552 reviews.

Google Play rates Nationwide Bank® just about the same as the mobile policy app at 3.6 stars, however, this is based only on 82 reviews. iTunes has even fewer reviews at just 32 with a combined rating of 2 stars.

Pros and Cons


  • Functional
  • Easy to use


  • Slow
  • Very Basic
  • Uninspired

Bottom Line

The Nationwide Mobile app lets users access their Nationwide insurance accounts on the go, keeping everything in order on the mobile phone, ready and waiting for when users need it most.

Nationwide hasn’t really done anything special here. They just seem to be lacking any creative focus. Insurance and banking are pretty boring by themselves, and these apps are a reflection of that.

That being said, these apps will help you manage your insurance policy and/or banking with Nationwide just fine. And make sure to plug in your ZIP code below to get a FREE insurance quote today.

Are you looking for free insurance quotes?

Your one-stop online insurance guide. Get free quotes now!

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