Union Insurance Group Insurance Review & Complaints: Commercial Insurance

Union Insurance Group writes insurance policies specifically for union groups, including property insurance and worker's comp. If you are a part of a worker's union, this Union Insurance Group review will help you decide if their insurance coverage is right for your union.

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Eric Stauffer is a former insurance agent and banker turned consumer advocate. His priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.

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Written by Eric Stauffer
Founder & Former Insurance Agent Eric Stauffer

Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years Leslie Kasperowicz

UPDATED: Mar 31, 2022

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Union Insurance Group

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Union Insurance Group provides business insurance options to labor groups across the U.S. They have been writing insurance for 20 years, and have grown quickly to be one of the largest labor organization insurers in the nation.

About Union Insurance Group

Founded in 1997, Union Insurance Group is focused on the needs of labor unions. Their workforce is entirely unionized, and they provide business insurance to more than 5,000 labor organizations as of 2017. Their position as a niche insurer has allowed for very fast growth in the 20 years since the company was founded.

Union Insurance Group is headquartered in Chicago, Illinois, and they are licensed in every state. They have an East Coast branch office in Washington, D.C. as well as a West Coast branch office in Concord, California.

The company writes a variety of commercial insurance policies for labor organizations of all sizes. Products are sold directly to customers.

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Union Insurance Products

There is little detail regarding the products available on the website, but the offering appears to be a standard list of commercial insurance policies, including group benefits. In addition to the standard coverage, the company also offers products that are specific to the needs of unions.

Products include:

  • Property
  • General Liability
  • Commercial Auto
  • Worker’s Compensation
  • Commercial Umbrella/Excess Liability
  • Union Liability
  • Individual Labor Leader Liability
  • Fiduciary Liability
  • Cyber Liability
  • Labor Organization & ERISA Bonds/Crime
  • Group Accidental Death and Dismemberment
  • Flood
  • Earthquake

These products are sold à la carte or can be combined into a package commercial policy to suit the needs of a particular customer.

Do they offer personal insurance plans?

No they do not. They specialize in commercial insurance coverage for Labor organizations including Locals, Apprenticeship Programs, Taft Hartley Employee Benefit Funds, Union Internationals, District Councils, Federations of Labor, Building & Construction Trades Councils, LMCC’s, LMCI’s, and other related entities.

Union Insurance Rates

Since commercial insurance is complex and very specific, it is not surprising that online quoting is not offered. There is a contact form on the website to allow visitors to request a quote and more policy information, as well as a toll-free number.

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Claims

The Union Insurance Group website does not offer any information regarding claims. There is not a specific claim phone number is listed, nor are there any claims forms offered. Phone numbers include general local as well as toll-free lines, where presumably the company will direct you to the correct department.

It is likely – given the nature of this company – that claim information is provided only to clients when a policy is issued. In general, there is little information on the website of any kind.

Ratings and Consumer Reviews

The only Better Business Bureau (BBB) rating we were able to locate for Union Insurance Group shows an address in Chicago that does not match the headquarters address on the company website and shows a business start date that doesn’t match Union’s founding in 1997. As a result, it is unclear whether this is the correct file. The company on file is not rated due to lack of information, which may be a result of confusion on the record.

Reviews of the company are very minimal; in fact, all we could find was one 5-star review on Facebook.

Given the niche market and type of businesses Union works with, it is not surprising that there are few customer service reviews.

The Bottom Line

Union Insurance Group markets a very, specific type of business, and for those seeking labor organization insurance, they are likely to be high on the list. When it comes to this type of insurance company, word of mouth is likely the main source of new business.

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