Baltimore Life Final Expense Insurance Review & Complaints: Life Insurance

Before you start filling out your Baltimore Life Final Expense application, read through our Baltimore Life Final Expense review to find customer reviews and more information on Baltimore Life insurance. Baltimore Life Final Expense is rated A+ by the Better Business Bureau and has a 3-star rating on Google.

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Eric Stauffer is a former insurance agent and banker turned consumer advocate. His priority is to help educate individuals and families about the different types of insurance they need, and assist them in finding the best place to get it.

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Written by Eric Stauffer
Founder & Former Insurance Agent Eric Stauffer

Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insuranc...

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Reviewed by Leslie Kasperowicz
Farmers CSR for 4 Years Leslie Kasperowicz

UPDATED: Jan 25, 2022

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Baltimore Life

Financial Strength

With its roots in its namesake city, Baltimore Life started out as a mutual aid society and has grown to be a national life insurance provider. They’ve existed for more than 135 years and offer final expense protection among their product lineup.

About Baltimore Life

Baltimore Life was founded as the Baltimore Mutual Aid Society of Baltimore City in 1882. It was created by a group of businessmen in the city to provide a life insurance option for families looking to provide for funeral expenses – a product they still offer today.

In 1900, the words “Mutual Aid Society” were exchanged for “Life Insurance Company”, later shortened to simply Baltimore Life. The company expanded to serve 49 states and the District of Columbia and has also expanded its product lineup over the years to include a variety of life insurance products, retirement savings plans, and workplace benefits.

Baltimore Life products are sold through local agents across the country, and the company’s headquarters is located in Owings Mills, Maryland. Find out more by reading our Baltimore Life Insurance review.

To compare rates on final expense coverage or find other insurance coverage, enter your ZIP code above. You can compare rates on term life insurance, universal life insurance, or other types of insurance from companies and insurance agents near you.

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What is Baltimore Life Final Expense?

Baltimore Life’s final expense product is called Silver Guard and is available in three forms, two of which are graded benefit policies.

Wondering if you need a medical exam to qualify for Siver Guard? The answer is no.
All of the Silver Guard life insurance products are simplified issue, meaning there is no medical exam, but they do require some health history. They are whole life insurance policies with a guaranteed level premium, cash accumulation account, and cannot be canceled as long as the annual premium is paid.

Silver Guard I is the level death benefit plan, which pays out the entire death benefit from the first day of issue. This plan includes a $1,000 cash draft form that allows the beneficiary to draft up to $1,000 of the death benefit immediately as long as the policy is in force and before the claim has been processed. The remaining benefit amount will be paid out after the company completes the claims process.

An accidental death rider can be added to Silver Guard I, which increases the death benefit in the event of accidental death.

Silver Guard II and III are both graded death benefit plans available to those who do not qualify for Silver Guard I, usually due to medical history. The Silver Guard II and Silver Guard III plans pay out 25% of the face value of the policy if death occurs in the first year, 50% in the second year, and 100% in the third year and thereafter. The Silver Guard II and Silver Guard III policies pay out 100% of the face value from the day of issue for accidental death.

Baltimore Life coverage offers either a 10-pay (10 years of premium payments) of a Life Pay choice on the Silver Guard I, Silver Guard II, and Silver Guard III policies. Issue age is between 50 and 80 years old. The site does not provide information on the minimum or maximum death benefit amounts.

How to Get Rates

Baltimore Life does not offer online quoting, which is common for agent-driven life insurance companies. Visitors to the site are directed to either use an agent locator to find assistance nearby or fill out a short form to have an agent contact them for more information.

Final expense life is generally sold with a lower face value in order to make it more affordable since life insurance issued to seniors can be very costly. Rates are only really comparable to other similar policies, since a whole life insurance policy issued at a younger age with a much higher death benefit may have a lower or similar rate.

How to File Claims

Baltimore Life does not offer online claims filing nor do they have a dedicated claims phone number. Beneficiaries can contact the main customer service line through a toll-free number, or use the provided email address to have the forms sent to them. The forms do not appear to be available for download from the website, which would be a simple addition and would be far more convenient to the beneficiary.

Completed forms can be either mailed, faxed or emailed back to the company along with the required documentation, which is listed on the website. For claims with a death benefit of more than $10,000, the company requires that all forms be mailed and will not accept scanned or faxed documents.

The site states that checks are mailed approximately 10 business days from the time they receive all of the documentation. Death benefits can also be paid directly to a funeral home of choice.

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What are the Ratings and Consumer Reviews?

The Better Business Bureau (BBB) gives Baltimore Life an A+ rating and has only three complaints on file in the past three years. There are two negative reviews on the page, both of which are in regards to policy issues.

There is an overall 3-star rating on Google based on 13 reviews. The reviews do not include a lot of detail, although there are some complaints about customer service. A few complaints appear to be from former employees.

There are three negative Baltimore Life Insurance reviews on Yelp, with a few complaints about a slow and non-responsive claims process.

Overall, the complaint volume for Baltimore Life Insurance Company is quite low.

What’s the Bottom Line?

Baltimore Life has solid products with a few extra benefits, like the $1,000 cash draft option. Without rates, however, we are unable to compare them on value. With that said, we found nothing of concern and a generally, they seem to have a good reputation that makes them worth a closer look.

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